Frequently Asked Questions
General
Can Able Roof help with insurance claims?
Will Able Roof provide a warranty on repairs?
All of our work comes with a written warranty, regardless of the type of work. Is there a difference between the roofer’s warranty and the manufacturer’s warranty? Yes! At Able Roof, there is no gap in the coverage of our premium products. We stand behind your roof 100%, for as long as you live in your home.
Does Able Roof offer financing?
If someone gets hurt on my property during installation, is there a possibility that I can be sued?
In any contracting job, there is always that possibility. That is why it is extremely important to hire a reputable company with proper insurance. At Able Roof, we carry all necessary insurance and bonding to keep you protected, and we can provide proof of this prior to beginning any job.
How long has Able Roof been in business?
We have satisfied over 300,000 customers in Columbus, Ohio and the surrounding areas since 1986.
What will happen if it rains during the installation process?
Do you charge for quotes or estimates?
What information do you need from me to start?
How long will my project take to complete?
Will sales people come to my home?
A Project Consultant will come to your home to to take measurements, review your options, and put together a detailed quote on the spot. We’ll answer any questions to help you decide if we’re the right fit for your project.
Does the Able Roof "for a long as you live in your home" warranty apply to both materials and labor?
Does 3D visualization cost extra?
No. Through our partnership with HOVER, the 3D visualization technology is free to use. You will recieve a link after scheduling your estimation appointment.
I don't want to take pictures of my home, or I don’t have a smartphone: can someone take pictures for me?
Yes. Our Project Consultants are available to help you visualize your project using the Hover 3D visualization technology.
I want to take pictures of my home, but what if trees obstruct the view of my house?
You will recieve instruction as to how to best photograph your home. Trees and other obstructions are usually not an issue.
What is the cost of a new roof?
With our roof financing options, monthly payments are available. At Able Roof, we offer open book pricing. When you receive your free inspection, we will always be up front about our prices, and can provide you with a free estimate on the spot.
My insurance company turned down my claim, now what?
Are credit cards accepted?
Yes. We accept Visa, MasterCard, and Discover.
Do I need to be home while the work is being done?
All of our roof and siding work is done on the exterior of your home. This means that you would not have to be home because we would not need to come inside. But if you'd like to, feel free. Our installers are licensed and insured so you don't have to worry.
Who will do the work for my project?
How long will my project take to complete?
Roofing
What causes stains on my roof?
Roofing stains are commonly the cause of algae build up. This growth is typically predominant on the North and East-facing slopes, as there is less sun exposure there. Able Roofing has shingles are treated to resist this algae build up.
How can I tell if my home needs a new roof?
Will my homeowners insurance cover the cost of a new roof in the event of hail damage?
Can Able Roof truly install my roof in one day?
As professional and highly qualified roofing contractors, we can install your new roof within one day. This includes the tear off of your old roof, haul, new roof installation, and 100% of the clean up. And with Able Roof, efficiency is what makes us so effective. We will never compromise speed for quality – we’ve just perfected our system!
Do you offer different roofing systems and color schemes?
What's the best time of year to replace my roof?
During installation, do you use staples or nails?
Can you explain what an ice dam is?
Does Able Roof utilize ice guard?
Do you recycle?
Will a leak in my roof cause long-term damage?
A leaking roof will not only cause damage to your roofing system, but also to your home. If you notice leaks in your roof, you should have it inspected right away to avoid the growth of mold.
Note: At Able Roofing, all inspections are free of charge, with zero obligation.
Do I need to be home during the roof installation job?
Is there a chance that my landscaping can get damaged during roofing installation?
How can hail damage a roof?
Do missing shingles mean that I will eventually have leaks in my roof?
Is it true that a new roof can lower utility bills?
You handle roofing repairs too?
Windows
What is a windows "U" value?
How much do new windows typically cost?
What are the benefits to new windows?
With new windows, you’ll likely see increased energy efficiency, lowered utility bills, added comfort, better safety, and nicer and more modern aesthetics.
What is Able Roof's window warranty?
Are there varying grades of windows offered by Able Roof?
Yes. At Able Roof, we offer a variety of options. Depending on your budget, we have options that can meet your needs. And our open book pricing means that there is no guessing. We’ll even send a windows installation estimator to your home in Columbus, Ohio and throughout the Central Ohio area.
Is there a minimum to window orders?
What does energy star mean?
Are your windows energy star rated?
Are Able Roof windows fusion welded?
Yes, all 3 of our window lines have fusion welded mainframes and sashes. This type of welding provides superior strength and aesthetics. Why not get the best
How much does Able Roof estimate that I can save in utility costs?
Will Able Roof's new windows eliminate any carpet, furniture, and drapery fading in my home?
What does "low-e" mean?
What is argon when it comes to windows?
What is krypton when it comes to windows?
When is the best time of year to install new windows?
I have storm windows, will I be able to keep them?
Are Able Roof windows stock sizes or are they custom made?
Does Able Roof also install exterior doors?
Siding
Is there any way to make my siding maintenance free?
What types of siding are there?
Can siding lower my home utility bills?
What is vinyl siding?
Was is solid core siding?
What is fiber cement siding?
What is composite siding?
Does siding require painting?
How much does new siding typically cost?
What is Able Roof's siding warranty?
How long can new siding last?
Is maintenance required on siding?
How durable is new siding after installation?
When is the best time to install new siding?
Can my plants and lawn become damaged during siding installation?
Which should be installed first, new windows or new siding?
Should I install new gutters before installing new siding?
I have stucco on my home, can siding still be installed?
Does Able Roof offer vertical siding?
How long will new siding installation take?
Masonry
What exactly is the chimney crown?
The chimney crown is the part of your chimney that protects and holds together the top portion. It is the large slab that covers the entire top of the chimney. It is common for your crown to be sloped in order to help shed water.
What types of masonry work is there?
Able Roof started out as a chimney repair business, serving Columbus Ohio and the surrounding areas. As professionally skilled masonry contractors, we are experts in chimney repair of all types; but we are more than that. Able Roof can also provide services including stucco, brick, block, and stone installation and repair, basement and foundation installation and repair, waterproof, patio and driveway pavers, and historical preservation and maintenance.
My Roof leaks around my chimney. What is to blame, the roof or the chimney?
It can be difficult to determine the cause of a leak without a thorough inspection. Since Able Roof handles both roof and chimney repair services, our masons can determine the cause for you. As an expert masonry contractor, our professional masonry team is trained to uncover the cause of a leak. And all of our inspections are free of charge!
Is the chimney crown important?
What type of damage can result from a cracked chimney crown?
Is it possible to just add more cement to a cracked crown?
What do the masonry experts at Able Roof use to repair cracked crowns?
How will I know if I need a chimney crown repair?
My Roof leaks around my chimney. What is to blame, the Roof or the chimney?
What is a masonry chimney?
Should my chimney be waterpRoofed?
Is waterpRoof made of silicone?
Will waterpRoof change how my chimney looks?
How long does a chimney crown repair usually take?
Should I repair my chimney at the same time that a new Roof, windows, or siding is installed?
Gutters
Do I really need to clean my gutters twice a year?
Do I need new gutters?
How many downspouts do I really need?
How does my gutter installer determine how to install my gutters?
Will my new gutters be the same color?
Insulation
When is the best time to replace attic ventilation?
What are the benefits to attic insulation?
How long does it take to replace attic insulation?
Able Roof blown-in attic insulation can be done in one day.
What is R-value?
Why insulate an attic?
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Here's what to expect...
- We’ll start with a quick consultation to answer questions and discuss project needs.
- A Project Consultant will come out to take measurements, present you with options and provide a free estimate.
- You’ll have the option to see your project through our 3D visualization technology provided to you on your phone or computer.