Frequently Asked Questions

General

Can Able Roof help with insurance claims?

Yes. Our company has relationships with all of the major insurance carriers. We can always negotiate on your behalf during claims, with your best interest in mind.

Will Able Roof provide a warranty on repairs?

All of our work comes with a written warranty, regardless of the type of work. Is there a difference between the roofer’s warranty and the manufacturer’s warranty? Yes! At Able Roof, there is no gap in the coverage of our premium products. We stand behind your roof 100%, for as long as you live in your home.

Does Able Roof offer financing?

Yes. We offer a wide array of roof financing options with approved credit. We also offer financing for our other services, such as siding, windows, exterior doors, masonry, gutters, and insulation.
If someone gets hurt on my property during installation, is there a possibility that I can be sued?

In any contracting job, there is always that possibility. That is why it is extremely important to hire a reputable company with proper insurance. At Able Roof, we carry all necessary insurance and bonding to keep you protected, and we can provide proof of this prior to beginning any job.

How long has Able Roof been in business?

We have satisfied over 300,000 customers in Columbus, Ohio and the surrounding areas since 1986.

What will happen if it rains during the installation process?
Our team is responsible for protecting your home from rain and inclement weather during installation. We take all necessary precautions to protect your home from rain and inclement weather.
Do you charge for quotes or estimates?
No. Phone consultations and estimates are free and carry no obligation.
What information do you need from me to start?
On the phone, we want to understand your project goals. Once we arrive at your home, we'll take measurements and explore your options with you.
How long will my project take to complete?
Most roof replacements and vinyl siding is done in a day. For windows, it depends on how many. We try to complete work in a day to minimize interruption to your life.
Will sales people come to my home?

A Project Consultant will come to your home to to take measurements, review your options, and put together a detailed quote on the spot. We’ll answer any questions to help you decide if we’re the right fit for your project.

Does the Able Roof "for a long as you live in your home" warranty apply to both materials and labor?
We take 100% accountability. We stand behind our premium roof products – this means if anything fails, we’ve got you covered.
Does 3D visualization cost extra?

No. Through our partnership with HOVER, the 3D visualization technology is free to use. You will recieve a link after scheduling your estimation appointment.

I don't want to take pictures of my home, or I don’t have a smartphone: can someone take pictures for me?

Yes. Our Project Consultants are available to help you visualize your project using the Hover 3D visualization technology.

I want to take pictures of my home, but what if trees obstruct the view of my house?

You will recieve instruction as to how to best photograph your home. Trees and other obstructions are usually not an issue.

What is the cost of a new roof?

With our roof financing options, monthly payments are available. At Able Roof, we offer open book pricing. When you receive your free inspection, we will always be up front about our prices, and can provide you with a free estimate on the spot.

My insurance company turned down my claim, now what?
We can send a roof inspector to your home, free of charge, to survey the damage to your roof and give you an honest opinion and estimate. There is never any obligation to buy during our estimating process.
Are credit cards accepted?

Yes. We accept Visa, MasterCard, and Discover.

Do I need to be home while the work is being done?

All of our roof and siding work is done on the exterior of your home. This means that you would not have to be home because we would not need to come inside. But if you'd like to, feel free. Our installers are licensed and insured so you don't have to worry.

Who will do the work for my project?
Factory-trained installers contracted by Able Roof will complete the work. They are insured and bonded.
How long will my project take to complete?
Most roof replacements and vinyl siding is done in a day. For windows, it depends on how many. We try to complete work in a day to minimize interruption to your life.

Free estimate, no obligation.

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Or call us at (614) 444-2253

Here's what to expect...

  • We’ll start with a quick consultation to answer questions and discuss project needs.
  • A Project Consultant will come out to take measurements, present you with options and provide a free estimate.
  • You’ll have the option to see your project through our 3D visualization technology provided to you on your phone or computer.

COVID-19

We’re taking precautionary measures

As a business providing construction, we fall under the category of an essential business, and will remain open to provide you with the basic human need of shelter during the crisis. Our goal is to create a safe working environment for you, your family, and our employees, and we want to make you aware of the precautions we are taking in light of this pandemic.
  • Utilizing recommended sanitation practices during appointments.
  • Maintaining recommended distances from others.
  • Avoiding handshakes, even if we are happy to see you.
  • Estimates and installations done with little to no personal contact.

If you or a close contact have been diagnosed with the COVID-19 or are currently quarantined, it’s important to let us know before we arrive.

Your Information will never be shared with any third party